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Refund Policy

Refund Conditions:

1. Due to our negligence, the user's order is not completed within the specified time.

2. Once the user's payment information is classified as high-risk, we will take the initiative to refund or cancel the order.

3. If the user's identity information does not match the original information of the credit card or bank, we will automatically cancel the order or take the initiative to refund.

4. If the user requests a refund for personal reasons, we do not support refunds.

5. Due to the negligence of our company personnel, if the order fails to be shipped due to the negligence of our company personnel, we will refund or cancel the order.

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